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1- Introduction to baking 0/4
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History of BankingLecture1.1
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What is bank, need, objective, Banking roleLecture1.2
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Current structure of bankingLecture1.3
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Payment and Small banksLecture1.4
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2- Banking 0/3
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Retail BankingLecture2.1
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Business bankingLecture2.2
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New Age Banking (Digital & Mobile banking)Lecture2.3
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3- Banking Products 0/3
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Asset & liabilitiesLecture3.1
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Asset Products & detailsLecture3.2
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Liabilities products & detailsLecture3.3
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4- KYC and Money Laundering 0/3
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What is KYCLecture4.1
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Approved KYC documentsLecture4.2
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Other documentsLecture4.3
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5- Type of Loan 0/2
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Secured and Unsecured loanLecture5.1
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Secured loanLecture5.2
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6- Wealth Management & Financial Planning 0/4
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Financial PlanningLecture6.1
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Wealth ManagementLecture6.2
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Investment & Risk Management : EquityLecture6.3
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Investment & Risk Management : DebtLecture6.4
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7- Insurance (Life and Health) 0/3
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Type of Policies (Life)Lecture7.1
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Health Insurance Policies and GovernmentLecture7.2
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Policy Riders, Provisions, Options & ExclusionsLecture7.3
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8- Sales Skills 0/4
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9- Customer service 0/3
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Basics of Customer ServiceLecture9.1
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Customer Service TechniquesLecture9.2
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Basics of Customer ServiceLecture9.3
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10- Soft-skills 0/3
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What are soft skillsLecture10.1
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Why do soft skills matterLecture10.2
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Attributes of PersonalityLecture10.3
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11- Email Etiquettes 0/3
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12- Goal Setting 0/4
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What is Goal OrientationLecture12.1
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Goal Setting – SMARTER goals, Goal CategoriesLecture12.2
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Goal Opportunity costLecture12.3
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Procastination – The Modern EnemyLecture12.4
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